GEXA ENERGY

I have three GEXA accounts. I paid my bill on February 15th. On the 17th, I noticed that all three charges were duplicated on my bank statements. I called them to demand a refun...

This company's tactics are so bad that they should be investigated and fined for their activity. Stay away from this company....your experience will be the worst customer servi...

They have the worst customer service ever, I have never waited less than 10 minutes to get a person after I jump through all the prompts/hoops. But even more than that, they will ...

I loved Gexa Energy until my last month with them because I had to move and they raised my bill up $150.00 and the lady I called said it was because it was HOT out! No way it has b...

Gexa started out great at 1st, someone called from gexa energy and asked how many bedroom where in my house and I told them. My bill shut up like crazy..This summer has been out of...

I belong to a charity organization and trying to save money I looked into Nextera energy (a sub of GEXA energy). They quoted me a price of .01+ cents per kilo/watt hr. After my 1st...

Gexa's website has been down for several months. I tried sending them a payment though my bank's pill-pay system but it was kicked back saying invalid payor. They send me a...

If you loose your job and have trouble paying all of your electric bill they will turn off the electric. They tell you to call some relief organization. They will not even wait ...

GEXA is TERRRIBLE at customer service. I tried them for an introductory offer and have regretted it ever since! They quote you prices, then send you bills that are much higher, y...

At first all was OK. Then all these mysterious "utility charges" began jacking the bill up, so I switched. I payed my final bill and have had service for 3 months with my new prov...

We used Gexa for our service during our construction of our home. They provided the best rate and were understanding of the building process. Once complete their rates went up dr...

Don't ever use this company!!! They claim to give you cheaper rates, but this is the furthest thing from the truth. While with this company my bill more than doubled from the previ...

My electricity rates have been 13.35cents per KwH the highest probably around and not even renewable. Apart from this I have had monthly variable charges ranging from $38-$20 (no e...

I've been using Gexa Wind plan for 3 years. No issues, no rate changes etc. They send me a letter with the information and due date to renew my contract. Some complaints are ab...

Gexa had me put down a $400 deposit for their services which I did. I am on disability with 2 kids under the age of 5! I stressed this everytime I call in for extentions on my paym...

I just bought a townhome and requested a start date ofd 30 december thru Gexa. The previous owner also used Gexa and requested a disconnect date of 31 December. So Gexa sent a di...

I ahve been a customer of Gexa Energy for about 8 months. When I called and locked in my rate it was 12.88. When I started receiving my bills it showed the locked in rate of .128...

I had Gexa Energy for one year with a rate of 10.5 cents per KWh. I called Gexa in December to change my credit card number and check how long my rate was good till. The rep info...

Apparently my contract was expired, Gexa did'nt notify me so could redo another contract they just started charging me twice as much as before. It went from 11.5 to 21.07. Wh...

Gexa signed me up and said they did not offer a 6 month contract... Guess what? They increased my rate from 12.9 to 21.05!!! Outrageous. Then they offered a 6 month term contract a...

About a year ago I switched from another company to Gexa because they offered a rate of less than 9 cents per kwh as a promotional deal for the variable rate. I watched my rate go ...

Gexa Energy is a complete RIP OFF. The worst service EVER. I have been disconnected 2 times in 10 days. Now how can this be. I got a message from them about my service. I called an...

Gexa's rate changed from 12.5 to 19.5 cents KwH over the summer of 2008. So much for being the lowest price. They are now the highest cost provider. It took them two working da...

I have been with Gexa over 3 years and each time called when rates increased so they would lock me in at the best rate available.So this last time I noticed my bill double I called...

I think GEXA is robbing its customers. On May 15, 2008, GEXA rate applied for my account was 12.11 cents/kWk (for 240 kWh). Now Sept 18, 2008 this month, 4 months...

In July, my fiancé switched our electric service with Gexa from our old house to a new house we had just purchased. He paid extra to have the expedited service, as we were m...

We purchased a home in Nov 07 and transferred Gexa from apartment to the new home address, big mistake.Gexa representative was asked by me for the least expensive price...

I was on hold (Monday 2:00 pm) for 41:07 min wait time for Cust Serv just to be told " I can't help you- goodbye!" Lousy company - high prices - no customer service -...

I've been a customer of Gexa for a while now and always paid on time. I started out this summer at a little over 9 cents per kwh, and over the last 3 months Gexa has raised it ...

I've had Gexa Green for years. I've always been happy with the service, and they've always charged a decent price. That is until last month when, with no warning and no...