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Summary of Gexa Energy Customer Service Calls

11 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
01:29 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Gexa Energy to Ask about:

Payments and Charges:

  • “Bill”
  • “Payment”

Staff:

  • “New service”
  • “Disconnect services”

Account:

  • “New account established 5/24 still no power centerpoint has not recieved invoice”

About Gexa Energy

Top 5 Likes about Gexa Energy

Original contract price, Initial contract period, Have decent prices initially, First 12 months

Top 5 Dislikes about Gexa Energy

Poor customer service, Incompetency, Abysmal communication, No tracebility and accountability of a customer issue, Business practices

Summary

Gexa Energy L.P. is a retail electricity provider. The company is based in Houston, Texas. The tagline of the company is: "Make the switch and start saving." At the present time the company is one of the fastest growing electricity providers in the United States. The company offers comparativey low rates. Gexa Energy cooperates with CenterPoint Energy, TXU Electric Delivery, AEP and Texas New Mexico. The company services residential and commercial customers. Gexa Energy provides a full array of services that include renewable energy sources that were developed to reduce the impact on the environment.

Gexa Energy reviews and complaints

Gexa Energy is ranked 68 out of 792 in Utility category

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