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Summary of Gexa Energy Customer Service Calls

34 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:54 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Gexa Energy to Ask about:

Payments and Charges:

  • “Pay bill”
  • “Bill”
  • “Payment”

Staff:

  • “Disconnect services”
  • “New service”

Account:

  • “New account established 5/24 still no power centerpoint has not recieved invoice”

Other:

  • “Trying to switch”
  • “Cannot pay online”
  • “Deposit help information i emailed”

Gexa Energy Rating Stats

1.7 out of 5 stars
based on 16 reviews
See all 66 reviews

Rating stats

  1. 8 reviews
  2. 7 reviews
  3. 0 reviews
  4. 0 reviews
  5. 1 review

About Gexa Energy

Top 5 Likes about Gexa Energy

Original contract price, Initial contract period, Have decent prices initially, First 12 months

Top 5 Dislikes about Gexa Energy

Poor customer service, Incompetency, Abysmal communication, No tracebility and accountability of a customer issue, Business practices

Summary

Gexa Energy L.P. is a retail electricity provider. The company is based in Houston, Texas. The tagline of the company is: "Make the switch and start saving." At the present time the company is one of the fastest growing electricity providers in the United States. The company offers comparativey low rates. Gexa Energy cooperates with CenterPoint Energy, TXU Electric Delivery, AEP and Texas New Mexico. The company services residential and commercial customers. Gexa Energy provides a full array of services that include renewable energy sources that were developed to reduce the impact on the environment.

Gexa Energy reviews and complaints

Gexa Energy is ranked 67 out of 843 in Utility category

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Gexa Energy Stats

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Number of Calls

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