I was on hold (Monday 2:00 pm) for 41:07 min wait time for Cust Serv just to be told " I can't help you- goodbye!" Lousy company - high prices - no customer service - GEXA wants you to pay for services they do NOT provide. Call them and all you get is voice mail jail - NO CUSTOMER SERVICE - customer care representative equals "kiss off ***"
This company is unwilling to respond to any customer issues other than them collecting money. They will not speak to customer and have a voice mail system that routes you to one dead end after another.
Bad company - make another choice - any company is better than GEXA
Review about: Gexa Energy Customer Care.