filters
State:
Show
City:
Show
Product:
Show
Show

Gexa Energy - I got no response just a werid noise on my phone !

I have a emergency about a disconnect paper I just received and need help on deferred payment option
#1381297
Reply to reviews
Switched to Gexa based on their website promises/advertising and have completely regretted the switch. I had hoped to save money on my energy bill and the opposite occurred. After calling multiple times I was told I selected the lowest cost plan and that I should use...
Read more
1.4
#1366834
Reply to reviews
I had Breeze energy, and when they pulled out of Texas I signed up with Gexa Energy based on the plans they advertised. I received several phone calls to setup an account after I had already set one up and each time I took the call, I was told I was good since I had...
Read more
Anonymous
J. Johnson

I choose Gexa Energy and have regretted every second I have been with them. They are horrible. They advertise "savings" and deliver higher rates and sarcastic people on the ph...

1.5
I didn't like
  • Business practices
  • Billing
  • Ads does not reflect the truth
#1363949
Reply to reviews
Show

Gexa Energy - Horrible company AVOID AT ALL COSTS

They didnt turn off my service after I moved for 3 weeks. Told I could provide documentation showing I didnt live there and my bill would be adjusted. After I provided the documentation, they still are making me pay my final bill although it is their fault they didnt turn off my service.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1337139
Reply to reviews
They advertised one price at 8.7cent and when you received the bills it is 12.4 cents. And you need to pay 295 to get out of the contract. I ordered a 12 month contract when Gexa were advertising a price at 8.7cent per KWH. And when I received the bill from them. They...
Read more
1.2
I didn't like
  • Ads does not reflect the truth
#1334698
Reply to reviews
Show

Gexa Energy - Pay bill

I made a online payment of deferred amount of 60.00
#1323511
Reply to reviews
Gexa sell plans like BOGO and what not. they will never tell customer as what they will pay per unit on average when TDU and all the charges are added. Please stay away and go to company who may charge a cent more but are transparent. When I call GEXA, they are asking...
Read more
#1285507
Reply to reviews
Came home today my electricity shut off. No email to let me know my check bounced 467.00 bill. Didn't have the decency to notify me. Communication sucks with this low life company. My bank sent me a invoice today. Smh! My fought for signing a 2yr plan with Gexa . They...
Read more
#1214593
Reply to reviews
The amount of bills are really high even though I have one of economic plans. They charged me $220 for a month for small apartment (700 sqft). Compare to same month last year, I need to pay twice. I DO NOT recommend Gexa at all. I do not understand how they measure my...
Read more
1.7
#1175495
Reply to reviews

My auto pay hadn't worked long enough for us to rack up like FOUR billing cycles worth of payments owed, so I immediately went online and paid us up to owe a balance of $0.00, by then we already had a notice of termination and threats of late fees. I called customer...
Read more
1.0
I didn't like
  • Incompetency
  • Poor customer service
  • Abysmal communication
#1055861
Reply to reviews