State: Texas City: Fort Worth Clear all filters (4 of 60 reviews match)
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They started off with reasonable rates, but then without notice my bills tripled. To make matters worse, you can't even get someone on the phone..........IMPOSSIBLE........better luck hitting loto! Just when you thought it couldnt get any worse, now their website is...
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Anonymous
Anonymous

Did your bill go up because of increased electricity usage or did the rate go up? Everyone who is complaining that they had bills that double or tripled during the months tha...

#476101
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Gexa energy has been an exhausting mess to work with. I have rarely received bill notices only to find each was late! I receive a bill in the mail that says one due date and look online and it is a larger amount with an earlier due date! You can never reach a...
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#440777
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About a year ago I switched from another company to Gexa because they offered a rate of less than 9 cents per kwh as a promotional deal for the variable rate. I watched my rate go higher and higher each month until I got my bill in the middle of November. If you look...
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Anonymous
Ghost

Wow, this post is still here? Anyway, I signed up for the variable rate for the same reason I have variable rates on my credit cards, among other things; because it means the ...

Anonymous
Pete

Not sure why you\'d sign up for a variable rate ever. I locked in a ten cent rate for twelve months from gexa and don\'t have any complaints.

#142017
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I've been a customer of Gexa for a while now and always paid on time. I started out this summer at a little over 9 cents per kwh, and over the last 3 months Gexa has raised it 50%. As the months got hotter they just kept raising the rate. If fact they raised the...
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#131797
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